How to invite users to register in YouTrack

To invite one or several persons to register a user account in YouTrack:

  1.  Go Settings → Users
  2. Click the New User... button and then select the Invite Users tab.
  3. Provide a list of space-separated email addresses which owners should be invited to register an account in YouTrack
  4. Click the Invite button to send invitations to users with the specified emails.

Please note, that email notifications should be configured and functional for this to work. 


5 out of 21 found this helpful

How can I customize the sent email? I see no way to do it and it's not even translated using German as the default locale.


And where exactly is this "Users" page?!?  Also, who has access to this "Users" page?

I am listed as a "Project Admin".  Is that enough privilege to see the users page? 


Yes. Where is Users page? We are evaluating this product, and it's troublesome that this question doesn't have an answer on this page.


I have setup the email and all that stuff and when i invite someone, i get this error....


Failed to invite 1 user Cannot create resource
Any help with this?

Mxnmike, do you use standalone or inCloud YouTrack? 


Erik, Jonathan,

Please go to Settings (cog icon, right upper corner) -> Users. This page is available if one has "low-level administration read" permissions. 



@Anastacia is standalone version


@Mxnmike We're investigating the logs you have provided in a support request. Let's continue the discussion there. Thank you


I can't find the cog icon right upper corner....


Zoreyuan, that might mean you don't have sufficient permissions. Please contact the administrator of your instance to sort this out. If it doesn't help, please submit a support request and provide more details about your installation (standalone/inCloud, version, your roles).



How do I re-invite a user? They didn't respond to the invite before it was deleted from their email system, and so wanted another invite. I had to delete them and add again, which was a pain because I'd already assigned issues to them.

Edited by Ronmurp

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