YouTrack Server vs. YouTrack Cloud

Which YouTrack edition suits you better, YouTrack Cloud or YouTrack Server?

Most YouTrack features are available in both editions, Server and Cloud. However, there are some differences that you need to keep in mind when deciding which edition to buy.

 

Licensing and Updates

 

YouTrack Server

YouTrack Cloud

Free license tier

10 users 10 users

Per-user pricing

Not available Available

Licensing details

Perpetual license for user-packs. Every new license includes a one-year subscription to support and product updates.

Per-user monthly or annual subscription

 

Configuration

 

YouTrack Server

YouTrack Cloud

Hosting

You host your YouTrack installation yourselves A cloud YouTrack instance is hosted on an AWS server

Security

You decide whether to configure data encryption We encrypt all data at rest

HTTPS

You need to secure your connection yourselves We automatically issue a Let's Encrypt certificate and replace it every 90 days. Allowed protocols and cipher suites are revised regularly to match contemporary security standards.

Public IP

You decide whether to enclose YouTrack with the local network or to make it accessible over the internet We provide a range of IP addresses based on the data center location

Notifications

You configure email and Jabber notifications yourselves We provide preconfigured email and Jabber services

 

Support and Maintenance

 

YouTrack Server

YouTrack Cloud

Upgrades

You perform upgrades yourselves Our DevOps team performs upgrades as soon as a new version is available

Maintenance

You do any maintenance job yourselves Our DevOps team performs maintenance jobs for you

Backups

You need to set up a schedule for regular backups yourselves.

If you've lost your data, we can't help restore it.

We have a backup policy. All backups are made automatically and stored on our servers.

Our DevOps team can provide you access to any backup and/or roll back your instance to a backup.

Scalability

You monitor your YouTrack installation yourselves We monitor YouTrack Cloud servers and assign more resources when needed to ensure scalability and performance

Troubleshooting and support

Troubleshooting requires communication with our support team We are able to resolve issues faster and with less communication involved. We fix some issues without customers even noticing them.

 

Integrations

 

YouTrack Server

YouTrack Cloud

Integrations with other applications in a local environment

You can set up an integration with a local server (for example, Active Directory, self-hosted GitLab, or self-hosted GitHub) if this server is located in the same network as your YouTrack Server installation or if it's publicly accessible.

You need to make sure that your network doesn't block connections between your server and YouTrack.

You can only set up an integration with a local server (for example, Active Directory, self-hosted GitLab, or self-hosted GitHub) if you open this server to the public or at least add the YouTrack IP range to the whitelist

Slack integration

Slack integration is available only if:

  • your YouTrack installation is secured with an SSL/TSL certificate signed by a known authority;
  • your server infrastructure allows connections outside your internal network.

Link previews are not available.

Slack integration is fully available out of the box

Telegram integration

Telegram integration is available only if:

  • your YouTrack installation is secured with an SSL/TSL certificate signed by a known authority;
  • your server infrastructure allows connections outside your internal network.
Telegram integration is fully available out of the box

Upsource integration

Available Not available

External Hub

Available Not available
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