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  1. YouTrack Support | JetBrains
  2. Support and Feedback

Support and Feedback

This section contains information about our feedback flow and support practices.

Customer Support

  • When we ask you to provide additional details (logs, database, HAR etc).
  • Support Workflow and Response Time SLA

Feature Requests

  • How We Handle External Requests in YouTrack
  • Following issues in our YouTrack installation
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