Can I get an issue list looking like this?

Our service desk has a queue list in where they can track outstanding issues. What I would like is to create a simular look and feel like they have now. My question is, is this possible to create a look and feel like the attachement?

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Hello,

 

It seems that our One-line view will be the most suitable for you: https://www.jetbrains.com/help/youtrack/standalone/Customize-the-Issue-List.html .

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Thank you for your answer.

I have managed to add the most fields that necessary.

Another wish of our service desk is the ability to see the linked issues in the One-line view. I know that if the issue is being collapsed the link is visible but not all issues have links and they need to see in one glance if there are linked issues to an issue. It's  really important for out Service desk to see the linked issues in the One-line view. Is there a way to accomplish this? I have looked for ways to solve this problem but I have not been able to find a solution. Can you point me in the right direction?

Is it also possible to fill a custom field value from the linked issue in another custom field of a different project?

Thanks,

Kelvin

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Unfortunately, that's not possible in terms of UI/UX. 

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