How to set Sender email from HelpDesk to <support@mycompany.com> ?
Hi,
(Evaluating YouTrack)
We forward emails from our support@mycompany.com email to the HelpDesk project.
When an Agent replies the email has the correct Sender Name (ie MyCompany Support) but the From Address is <service@youtrack.cloud>
Is is possible to change it to <support@mycompany.com> so that our clients have it in their address book and possible filters as they do today ?
Best Regards
Angelo Giannatos
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Hello,
I'm Lena from the YouTrack Team.
Sure, you can do it by setting up the custom email server in the settings: https://www.jetbrains.com/help/youtrack/cloud/notification-settings.html#email-settings