How to integrate CSAT into YouTrack
Hello everyone,
I use YouTrack for Customer Care management and I would like to integrate a Customer Satisfaction survey into the platform. Is it possible? Can it be done?
Thanks to everyone,
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Hi Marco, this feature has not yet been implemented (no ETA for now either), but you are free to vote for this request in our public tracker: JT-74970. Voting will help us gauge the importance of the feature for our customers, as well as subscribe you to updates in that issue.
Thank you so much Stanislav!
Glad this helped! Feel free to reach out if you have any other questions.
Another question. Is it not possible to embed a Google Form within the cards?
As Google Forms are listed as one of the Google Workspace apps for which embedding is supported in YouTrack, it should be possible.
Thank you again Stanislav!