Setting up reminders to notify of scheduled events?

Hi,

We would like to register recurring tasks in youtrack and have the responsible person notified via email at certain intervals. For example, the task could be to send a monthly report to a customer and this should be done on the 3rd of every month.

Are there any ready made templates for implementing such a thing in youtrack?

If not, is it simply a case of creating a schedule rule workflow to trigger these notifications? I figure we could register these tasks as issues, and with one or two added fields configure the reminder per task (using a date field and a custom field to set the inverval ... or maybe just a string field to enter a cron expression, as used in youtrack email integration).

Suggestions? Caveats? Questions?

Thank you,
Dan

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Hello,

This scenario can be implemented with the onSchedule rule that allows performing custom actions using cron expressions.

Please refer to the Workflow Tutorial and Default Workflows articles that will be helpful for getting starting with our workflows. Should you have any further questions, feel free to contact us.

 
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Hello, Dev Team.

Are there any changes in this direction?

0

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