I'm evaluating if YouTrack could be our Bugtracker. We have the need for an stable and fast system for all our internal work. I think YouTrack could do it. But now customers should also be able to report issues or ideas. As we have B2C products the number of customers is quite high, but the number of issues one customer would file would be very low. A customer should be able to track his reports but shouldn't see our internal issues and projects. A customer report should be public and selected internal issues should be public too. It seems that the "reporter" vs. "user" is a good idea, but I have problems with the limited number of reporters. Are there any limits of reports for the stand-alone version? Is there any other mechanism built in to handle those external requests?