Mailbox integration: Is there a way to strip HTML from emails?

Hi,

I'm a big fan of the mailbox integration where I can just forward emails to a specific email address and they become a ticket. However, emails containing HTML are often parsed incorrectly (or not at all) in some views. For example, a ticket description preview on the Agile board will show raw HTML headers and is thus pretty useless. Once opening the ticket, HTML is rendered correctly.

Is there a way to strip HTML from incoming emails, or fix this in some other way?
3 comments
Hi Salvar,

Thank you for using YouTrack!

Unfortunately you can't strip HTML from incoming email. However, as for Agile board presentation issue, we are working on it.
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That is good to hear. Thank you for the swift reply!
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