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Andrey Tigay
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Hello Rafa,

I've reset your root account, so permissions should be restored.
Root login/pswd were sent to root's email.

Thank you.
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Rafa Paradela
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Thanks a lot.
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Konstantin
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Hi, I have the same issue for http://dinarys.myjetbrains.com/youtrack/admin/users could you please reset root user for me too.

Thanks
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Andrey Tigay
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Hi Konstantin,

YouTrack root account has been restored, details were sent by email.

Thank you.
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Royp
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Same problem exists for me, http://folloze.myjetbrains.com/youtrack/users
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Andrey Tigay
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Hi Royp,

Done. Credentials were sent via email.
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Chen Algo
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Hi, same here: http://algomizerchentest.myjetbrains.com/youtrack/admin/users
could you please reset root user for me too?

Thanks.
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Fcagalj
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https://bizbinge.myjetbrains.com/youtrack/users/admin

root access please.

 

2014., and still not solved? Great product...

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Anastasia Bartasheva
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Hello,

I'm sorry for the delay. Please create a support request (https://youtrack-support.jetbrains.com/hc/en-us/requests/new?ticket_form_id=66282) sent from an email on which you have registered the instance. Specify your instance name there and we will restore root access for you.

Thank you. 

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