I try to detect when a reporter starts to fill in the description.
I use the following rule: "issue.description.changed". This does not work. However when the description is cleared then the rule triggers.
For a change of the summary, "issue.summary.changed" works just fine.
My intention is to use this rule for applying guidance to the reported and tell him to first fill in a mandatory custom field. I want to check that field BEFORE creating the issue. Reason: When submitting the assert would increment the issue ID each time the user tries to submit without filling in the mandatory field.
Can anybody explain why the rule does not work?
It there a way to prevent that the issue ID keeps up increasing each time an assert is pops-up?
Help is greatly appreciated.
A YouTrack newby.