Hello YouTrack team,
i'm writing here to express my disappointment about your sales policy. I have purchased an enterprise license almost a year ago and now I'm debating if I should purchase an upgrade or not. I got an email from JetBrains offering me 25% discount on upgrade - and still it's more expensive to upgrade for me ($840 - 25% = $630) than to purchase new enterprise license (which is $600 currently). And Karolyn from sales department says that i'm not eligible for 50% discount. Guys, what's going on?? Please respect your clients.