Per our license we are supposed to be able to create 50 reporters.
YouTrack Site: xxxxxxx.myjetbrains.com
I have looked at the docs but for the life of me can't figure out how to use the 50 reporter licenses? When I click on add user it only wants to add regular users but not reporters.
I have been communicating with support who seem to not know how to resolve this issue. The permissions for the reporter role in my account are correctly setup:
- Create, Read and link issues
- Add attachments to issue
- Create and Read issues' comments
- Edit and Remove their own comments
- Read and Update their own profile
When I click on Add user in the Reporter role related options on Groups page, it shows only normal users to select from.
I have had this issue for months, it appears the new licensing plan has changed to not include reporters. But I am on the old plan that included reporters licenses. How can I use them? Very frustrating.