My team's private site is inaccessible for >24 hours due to a server upgrade?

Very frustrated right now that our site has been unavailable for over a day.

We need to be informed this is happening ahead of time and we should not be down for over a day.

I logged this issue:
JT-26822  Private site is inaccessible:

Can I please get any information about how much logger the maintenance period will last?
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It appears to be back up now.
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Hello Rodney,

Thank you for your patience!
The issue has been handled in other thread and fixed days ago, however, I've replied here just for notifying other users.

Sorry for the inconvenience once again.

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