How to merge two cards into one?
I have created a "new card" and typed in a lot of information. My colleague has created "new card". Now activities are recorded in two separate cards.
How to merge one card into another, so the final result would be one single card?
Please sign in to leave a comment.
Hello,
I'm afraid there is no way to merge two cards (especially the history). What you can do, is to copy the contents (description, comments, work items) manually. Another option is to link these two issues to show they are related (https://www.jetbrains.com/help/youtrack/standalone/Link-Issues.html). E.g. you can mark one of them as a duplicate of another one and continue your work in one issue.
Hope it helps.
Thank you very much. If I copy history from one card to another, then whole history is going to be posted in single post, isn't it?
What I would somehow want is to merge both cards history into one chard.
In our company we have been using Request Tracker https://bestpractical.com/request-tracker/ for more then 10 years and now we switched to Youtrack. On of the features in RT is to merge two cards (tickets in RT language) into one. The outcome is history is properly displayed according to events in both cards.
I'm afraid issue history cannot be transferred by any means. Even theoretically, it would very tricky to merge it as there might be conflicts among issue events (e.g. due to workflow automation or custom fields settings) which are impossible to resolve.
To sum up, only written contents can be copied (like issue description and summary, custom field values, work items, watchers).
I am very sorry to tell I cannot help here further. Please let me know if you have any other questions.
Anastasia Bartasheva I want to see a feature to merge cards too! Treat this a feature request. I moved from Asana, this is STANDARD ASK for a ticketing system, and it shouldn't be hard to implement but it helps your customers to declutter.
Here is how your competetor Asana does for this particular feature: https://blog.asana.com/2013/08/mergetasks/
yeapc unfortunately, we don't have plans to implement this feature any time soon, but you could vote for the related request in our public tracker to provide more visibility to it: JT-20004. In the comments section, you can also find a suggested approach by one of our customers who created a workflow to achieve an effect similar to merging. We did not test it, so I would advise treating it with caution and checking if it meets your desired scenario. Overall, creating custom workflows is the current workaround.