Api integration with other systems

Dear Support!

I'm sorry in advance, but I'm very beginner.
I want to communicate with another SD system via Apin from Youtrack.
I can create tickets in youtrack from the other system, but it doesn't go backwards. What I tried is a Workflow rule based on a status change.
I tested this on reqbin. com site:

Can you help me how can I incorporate this into Youtrack to send this Api call?
Thank you very much.


Official comment


I'm Sergey from the Youtrack team.

I'm sorry for the delayed reply. Generally, if you'd like to get in touch with our support team directly for a quick answer to your question, please fill in a direct request at https://youtrack-support.jetbrains.com/hc/en-us/requests/ We'll be happy to help.

If I got you right and you'd like to send a REST API request to a third-party service via a workflow, then this guide should point you towards the right direction: https://www.jetbrains.com/help/youtrack/incloud/JS-Workflow-REST-API.html 

Hi Sergey!

Thanks for the answer!
Unfortunately, I didn't really get along with the description, so I'd like to ask for your help.
Can you help me compile the script mentioned above?
Thank you very much!



Hello Norbert,

please feel free to submit a support request following this link: https://youtrack-support.jetbrains.com/hc/en-us/requests/ and provide some more details about what is still unclear about the whole process. Please also attach the code you tried. We'll be happy to provide assistance with your workflow.


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