Public Feature Request Form for Private YT?

Is it possible to have a public feature request form for any user to submit a request that comes through to a private YouTrack account? The idea would be to have a link from our software to a public form where users could enter a feature request directly into our backlog.

I know this could be done with the API, but would like to find a simpler solution if possible.

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Hi!

I'm Sergey from the Youtrack team.

Thank you for the post. I'm happy to help you.

Other than the API approach you mentioned, I may also suggest looking into the Mailbox integration. In this case, feedback will be sent to your email address, and then the Youtrack issue will be created automatically. So here's how it works:

- ask users to send feedback to your email address
- connect this email server with your Youtrack project through a Mailbox integration. This integration’s purpose is to create issues from the fetched emails

If any questions appear, please let me know.

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