How do I find JIRA tickets on YouTrack?



I'm using "Continuous Import" to import tickets from Atlassian JIRA.

If the Issue ID is duplicated when I import, YouTrack will issue a new ID. And a link to the JIRA ticket "Shared with JIRA: PROJECT-XXXX" will be added at the bottom right of the Issue.

I want to search for "PROJECT-XXXX", but I can't find the target JIRA ticket because the issue with the same name issued by YouTrack is hit.

How can I find the JIRA ticket ID on YouTrack?


Thank you.

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Official comment

Hi Keisuke,

thank you for your message on our forum.

I suggest searching for the relevant Jira tickets using exact match search. Simply type "PROJECT-XXXX" (with quotes) in the search bar and run the search.

I hope this helps, please let us know if we can help you with any further questions.

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Hi Liubov,

Thank you for your reply.

I updated YouTrack to the latest version (2020.6.6600) and ran a search with quotes.

But I couldn't find a YouTrack issue with the target JIRA ticket ID.
I found a ticket with the same ID numbered by YouTrack instead.

Please let me know if there is another way.

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I'm Sergey from the Youtrack team. 

We are sorry for the confusion. Indeed, as of now, there's no option to search a Jira issue this way. We have a relevant feature request in our public tracker: Please feel free to vote for it, as it increases its priority and subscribes you to the email notifications. To do so, sign in to Jetbrains Youtrack and hit a thumbs up icon. 


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