Negative values in Cumulative Flow Diagram Report

Hi! 

I'm Sergey from the YouTrack team. 

To start off — please share your YouTrack version. Thanks. 

hi! 

Thanks. That's helpful.

Next let's check your application logs. Do you use YouTrack Server or YouTrack Cloud? If the former — send the logs and version, if the latter — your instance name or URL so that I'll examine the logs. You can upload data privately to https://uploads.youtrack.cloud/ (it's secure and the files can be downloaded by our team only).

cloud, url = medlinx-kz.youtrack.cloud

It appears that there's some inconsistency in the issue data that results in a such output in the report. Can we access your instance from our service account and examine this report and the data it's built on?

If so, we need confirmation from the administrator email from Settings → Global settings → Server settings. Please send us a direct email to youtrack-support@jetbrains.com referencing this thread. 

I am experiencing the very same issue. Is there any conclusion what inconsistency we are talking about?

This is just a generic issue, and as you can see in this thread, the investigation involves data analysis on a per case basis. So to examine your case, we need your specific details as well:

• do you use YouTrack Server or YouTrack Cloud? If the former — send the logs and version. If the latter — your instance name or URL so that I'll examine the logs

• record a HAR file from the report page

Note that this is a public forum, so when sharing such information, we recommend reaching out to us directly via https://youtrack-support.jetbrains.com/hc/en-us/requests/new or youtrack-support@jetbrains.com.