2022.3: Jira Import requires userdata for Jira server

I'm currently evaluating Youtrack as a replacement for our on premise Jira server.

Trying an import yesterday with 2022.2.60480 failed during the import of issues. As I saw, that a newer version was available, I updated Youtrack to 2022.3.62571.

Now I can't even start the import, as Youtrack requires me to upload a user data csv file, that should only be necessary for cloud instances of Jira.

What can I do to fix this ?

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I'm Sergey from the YouTrack team.

I'm sorry to hear that you've faced this issue. I've created a bug report for our developer for further investigation in our public tracker: https://youtrack.jetbrains.com/issue/JT-72059/Jira-import-user-data-required-for-self-hosted-Jira. Please feel free to vote for this issue. This way you'll receive notifications about any related updates. To do so, sign in to JetBrains YouTrack and hit a thumbs-up icon.


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