Anastasia Bartasheva

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Edited June 15, 2022 17:18

Hi, Thank you for reaching out. This is a perfect use case for the helpdesk scenario. The general idea is that users interact with YouTrack via emails without having an account in YouTrack. They ca...

1. Community
2. User management: Questions & Answers
3. Pricing for Public Issue Tracker

• 0 votes

Created June 15, 2022 16:50

Строчка  userToNotify.notify(workflow.i18n('[YouTrack, Issue is overdue]'), notificationText); отвечает как раз за отправку сообщения (в коде в переменную userToNotify записывается владелец проекта...

1. Community
2. General Questions
3. Как можно реализовать отправку уведомлений о просроченных задачах?

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Created June 13, 2022 15:57

Здравствуйте, Спасибо за ваше обращение. Для реализации такого сценария можно воспользоваться рабочими процессами (воркфлоу). Воркфлоу - это скрипты на JavaScript, которые расширяют функциональност...

1. Community
2. General Questions
3. Как можно реализовать отправку уведомлений о просроченных задачах?

• 0 votes

Created June 10, 2022 10:30

Hi, I have replied to you in the direct support ticket but will post an answer here too just in case. It is possible to totally disable the Hub authentication module - in this case, no one will be ...

1. Community
2. Reports: Questions & Answers
3. Enable SAML and exiting Users

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Created June 03, 2022 14:47

Hi, I believe the root cause is that the workflow checks if the ctx.issue.fields.SFContacts and ctx.issue.fields.ELHContacts fields are set. In this case, the rule doesn't trigger when the field is...

1. Community
2. Workflow: Questions & Answers
3. Workflow to update a custom field when either of two other custom fields are updated.

• 0 votes

Created June 03, 2022 12:49

Здравствуйте, Прошу прощения за задержку с ответом. Ваше регулярное выражение не захватывает восклицательный знак в начале. Вот такое регулярное выражение должно сработать: `!\[[\]]?\]\(.*?\)|^\[*?...

1. Community
2. General Questions
3. Tell me how can I make sure that notifications are written in mattermost?

• 0 votes

Created June 02, 2022 12:39

Hi, Thank you for contacting YouTrack community forums. I'm afraid adding custom fields via YouTrackSharp is not supported yet. I will discuss with the responsible developer if it's something we ca...

1. Community
2. REST API (Integrations and import form third-party tools included): Questions & Answers
3. Create a project via YouTrackSharp package

• 0 votes

Created May 27, 2022 14:26

Hello, Thank you for contacting YouTrack community forums. Please find some hints below: 1. Your workflow needs to fire on updating either Salesforce Contacts or Forum Contacts field. You can find ...

1. Community
2. Workflow: Questions & Answers
3. Workflow to update a custom field when either of two other custom fields are updated.

• 0 votes

Created May 20, 2022 15:55

Hi, Thank you for reaching out. I'd recommend referring to ctx.issue.links['parent for'] entity to check if there are any subtasks added. The workflow.check() method can revert the operation if the...

1. Community
2. Workflow: Questions & Answers
3. Prompt user to add links

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Created May 15, 2022 20:09

Ivan, we'd be happy to help. Would you mind elaborating on your question?

1. Community
2. General Questions
3. Tell me how can I make sure that notifications are written in mattermost?

• 0 votes