YouTrack Support | JetBrains

Anastasia Bartasheva

Total activity 1234
Last activity January 14, 2025 15:38
Member since November 27, 2017 14:11
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Edited May 08, 2023 11:52

Hello,The fix has been delivered in scope of the 2023.1.9286 version. All YouTrack Cloud instances will be upgraded gradually according to our Maintenance Calendar. As soon as your instance is upgr...
- 0 votes
Created May 01, 2023 09:44

Alan,Thank you for your kind words and for reporting about the problem. You faced a known bug - unfortunately, for now it is not possible to import issues into helpdesk projects. We will do our bes...
- 0 votes
Created April 28, 2023 13:34

Hi, Thank you for reaching out and for your interest in helpdesk. Since you use YouTrack Cloud, your YouTrack will automatically be upgraded to version 2023.1 in accordance with our Maintenance Cal...
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Created April 28, 2023 10:27

Am I right we are talking about workflows? When you use the workflow.check() method, it checks the added comment and, if it doesn't match the condition, reverts publication of this comment (unpubli...
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Created April 28, 2023 09:25

Hello Eugene, First of all, please accept our apologies that we didn't manage to provide a smooth support experience. To let us investigate what went wrong, please submit a request and describe you...
- 0 votes
Created April 26, 2023 12:50

Hi, Please check this method, it does exactly what you are looking for.
- 0 votes
Edited April 11, 2023 16:22

Добрый день, При выборе карточки и нажатии Ctrl + Alt + J открывается консоль браузера А какая у вас операционная система? Если MacOS, то убедитесь, что у вас выбрана какая-то карточка, и нажмите...
- 0 votes
Edited March 16, 2023 18:05

We have plans to work on planning tools in YouTrack but I'm afraid there are no estimations on that yet and I can't guarantee this exact functionality will make it into the final release.Meanwhile,...
- 0 votes
Created March 15, 2023 16:49

Hello, Thank you for contacting YouTrack forums. Yes, you can specify multiple assignees in one issue. To do that, you need to configure the Assignee field to have multiple values: However, there i...
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Created February 08, 2023 15:20

Hello,Thank you for reaching out. On the issue page, you see only boards where this issue participates as a card, not as a swimlane. In your example, AWT-232 is a swimlane, that is why there is no ...
- 0 votes