YouTrack Support | JetBrains

Sergey Merzlov

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Total activity 764
Last activity June 02, 2023 11:12
Member since April 06, 2020 12:51
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Created November 28, 2022 16:34

Hi! I'm Sergey from the YouTrack team. Is it still impossible (I mean easy clone with comments preserving timestamps/authors)? As mentioned before, you can copy the content of the comments and ad...
- 1 vote
Created November 28, 2022 10:58

Hi! I'm Sergey from the YouTrack team. Please ensure that you use pagination correctly. See: https://www.jetbrains.com/help/youtrack/devportal/api-concept-pagination.html.
- 1 vote
Created November 24, 2022 16:21

Hi! I'm Sergey from the YouTrack team. I'm sorry to hear that you've faced this issue. I've created a bug report for our developer for further investigation in our public tracker: https://youtrack....
- 1 vote
Created November 10, 2022 16:41

An image in the description is a markdown reference of the attached image. So what you need to do after you attached the file (as I understand, you managed to do it), you need to update the descrip...
- 1 vote
Created October 26, 2022 15:54

Hi Kai! I'm Sergey from the YouTrack team. To link issues, you can use a dedicated Link issues feature. By default, there's a 'Relates to' link that you can use. Then, to query issues, you can use ...
- 1 vote
Created October 13, 2022 16:54

Hi!Generally, you can check yourself what openapi has to offer. As I see, it currently doesn't expose these settings either. Yet, you can do it via the REST API endpoint directly as described here:...
- 1 vote
Created October 12, 2022 15:31

Hi! I'm Sergey from the YouTrack team. You should wait for the release of the following issue: https://youtrack.jetbrains.com/issue/JT-69940/When-setting-a-visibility-of-imported-tag-include-the-...
- 1 vote
Created October 12, 2022 13:36

Yes, that's correct.
- 1 vote
Created October 11, 2022 16:07

Thanks for your response. Console.log() output in the import scripts can be found in the import.log* files. You can download them on the import integration page or access directly in the logs direc...
- 1 vote
Edited October 11, 2022 13:41

Hi! I'm Sergey from the YouTrack team. Based on the error, the most likely cause is that you have an incorrectly configured reverse proxy. If you have a reverse proxy in front of YouTrack, make sur...
- 1 vote