YouTrack Support | JetBrains

Sergey Merzlov

Total activity 994
Last activity September 02, 2024 12:02
Member since April 06, 2020 12:51
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Created September 02, 2024 12:02

Official comment
Hi,I'm Sergey from the YouTrack team.Please follow the steps outlined in the related documentation: https://www.jetbrains.com/help/youtrack/server/upgrade-youtrack-zip.html#upgrade-non-zip-to-zip. ...
- 0 votes
Created August 30, 2024 13:40

Thanks for your response. The suggested approach is to create a workflow that automatically takes data from the user profile and populates it in the ticket fields.
- 0 votes
Created August 30, 2024 09:52

Official comment
Hi,I'm Sergey from the YouTrack team.We have a corresponding bug report in our public issue tracker: JT-79546 Banned users are shown in user-type fields when creating a new issue. Please feel free ...
- 0 votes
Created August 28, 2024 15:06

Hello Marco,So, when I made this Workflow, will the telephone number visible in every ticket (old an newly made) of this reporter?This depends on how you configure your workflow rule. In the exampl...
- 0 votes
Created August 28, 2024 13:03

Official comment
Hi,Thank you for reaching out.To help you get started, I recommend checking out our public issue tracker https://youtrack.jetbrains.com/. You can see how large projects with thousands of issues are...
- 0 votes
Created August 26, 2024 13:20

Official comment
Hi,I'm Sergey from the YouTrack team.Thank you for contacting us. I'm happy to help.I've created a corresponding bug report in our public tracker: JT-83889 Floats have no thousands separator. Pleas...
- 0 votes
Created August 26, 2024 12:12

Official comment
Hi,I'm Sergey from the YouTrack team.There's currently no option to change the ticket reporter. We have a corresponding feature request in our public tracker: JT-77750. If interested, please feel f...
- 0 votes
Created August 23, 2024 12:18

Official comment
Hi Marco,Thank you for reaching out.We have a feature called Mailbox Integration, which helps you fetch emails from your mailbox and create corresponding issues and comments in YouTrack.If you set ...
- 0 votes
Created August 22, 2024 12:04

Thanks for your response.The REST API query syntax is the same as the UI's. As the error suggests, you used invalid query syntax, so it doesn't work. Also, as mentioned in my initial response, usag...
- 0 votes
Created August 16, 2024 13:16

Official comment
Hello,I'm Sergey from the YouTrack team.here i cant use the query key to filter by desired optionsThe query parameter with issue search syntax works exclusively for the api/issues endpoint. Using i...
- 0 votes