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Alan
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26
Last activity
April 24, 2024 13:53
Member since
April 28, 2023 08:53
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Activity overview
Posts (9)
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Created
December 15, 2023 14:30
I appreciate that it does require thought.My experience of the majority of spam is that the ‘user’ rarely repeats the spam, the emails are normally disposable and hit sites in volume.What I'm loo...
Community
General Questions
Help Desk= Agent unable to mark spam
0 votes
Created
December 14, 2023 14:20
Thanks, have you logged this as a development issue, so I can up vote.Right now I'm happy for Rohit to have user access, but of course not organisations would want that level of access for agents.
Community
General Questions
Help Desk= Agent unable to mark spam
0 votes
Created
December 04, 2023 22:05
Actually I think just appending a couple of <div style="clear:both"> aster and email would help - any ideas how to code that workflow?
Community
General Questions
Help Desk - Incomming HTML email
0 votes
Created
November 25, 2023 10:55
From my research so far, it seems guests can not vote and if you have a large community then paying $3/month per voting user is not commercially viable.On HelpDesk there is ‘reporter’ user type th...
Community
General Questions
I want to implement voting for new feature issues to a broad community
0 votes
Created
April 28, 2023 17:23
28/04/23 17:22:40,786 ERROR [183-9] Script failed with error: Can't update issue visibility in Helpdesk project jetbrains.mps.webr.runtime.templateComponent.LogicException: Can't update issue visib...
Community
YouTrack - General Discussions (JetForum)
Adding 'Help Desk' to existing youtrack.cloud
0 votes
Created
April 28, 2023 17:19
Many thanks, I didn't realize Helpdesk was such a new addition. By the way - brilliant stuff.By the way - I discovered an issue while trying to import tickets via spreadsheet into a HelpDesk proje...
Community
YouTrack - General Discussions (JetForum)
Adding 'Help Desk' to existing youtrack.cloud
0 votes