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  1. YouTrack Support | JetBrains
  2. YouTrack Cloud
  3. Subscription Management

Subscription Management
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  • Do I need a JetBrains Account to use YouTrack Cloud?
  • How did the subscription plans change in 2020?
  • I'm using a YouTrack Cloud trial subscription. How do I subscribe to a commercial plan?
  • How can I pay for YouTrack Cloud?
  • If I choose a monthly subscription, do I have to place an order every month?
  • I have a monthly subscription. Can I switch to a yearly subscription?
  • How can we upgrade to include more users?
  • How can we downgrade to fewer users / to the Free plan?
  • Can I purchase YouTrack Cloud through a local reseller?
  • Can I use YouTrack Cloud with a customized number of users?
  • How do I know what YouTrack Cloud plan I’m currently subscribed to?
  • I use a free plan for 10 users and I need to add more.
  • I have more than 10 users in a subscription. Am I allowed to have the first 10 users for free?
  • I currently have 10 or more users in my subscription, but I don’t need that many anymore.
  • How is the price for additional users calculated with the per-user model?
  • How do I know how much disk space I have used?
  • I need more than 3 GB per user.
  • What if I reach my disk space limit but don’t want to add more?
  • How can I cancel my subscription?
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