Knowledge base
YouTrack General FAQ
Onboarding questions
Working with Issues
- Search Term and Command Translations
- What to do if you can't assign an issue to a user
- How to create an issue template
- How to delete issues permanently
- How to search for issues that were created, updated, or resolved before a specific date
- How to order search results by anything other than "Updated"
User Accounts
Projects and Project Access
YouTrack InCloud
Subscription Management
- Do I need a JetBrains Account to use YouTrack InCloud?
- Changes of subscription plans on May 2020
- I'm using a YouTrack InCloud trial subscription. How do I subscribe to a commercial plan?
- How can I pay for YouTrack InCloud?
- If I choose a monthly subscription, do I have to place an order every month?
- I have a monthly subscription. Can I switch to a yearly subscription?
YouTrack Standalone
Subscription management
- What’s included in the license?
- If I need several YouTrack installations, may I use the same license for all of them?
- Changes of subscription plans on May 2020
- I have an expired Standalone subscription. Can I renew it now for the discounted price?
- How can I add more users to my subscription?
- How can I renew my subscription and get updates and support again?