FAQ
Working with YouTrack
- Support Workflow and Response SLAs
- When we ask you to provide additional details (logs, database, HAR etc).
- How to delete issues permanently
- How can I associate my OpenID account with my existing YouTrack account?
- How do I search for issues, which were created/updated/resolved before specific date?
- How do I order search results by anything other than "Updated"?
Administering YouTrack
- How do I configure YouTrack to connect through a proxy server?
- How do I delete a user from my project's Team?
- Project Team vs Project Assignees
- How do I allow users to register in my YouTrack?
- Are banned users counted against my license?
- How do I invite users to register in YouTrack?
YouTrack InCloud Purchasing FAQ
- How do I upgrade my trial or free plan?
- How do I renew my subscription?
- How do I upgrade my commercial plan?
- How do I switch to the free 10-user plan?
- How do I change my billing details, credit card and email?
- How do I switch from Monthly to Yearly subscription, or vice versa?
YouTrack InCloud
- How to change root account for InCloud instance
- How to revert changes made with InCloud instances
- Private and Public Projects
- InCloud instance confirmation wasn't received after registration
- Security
- Using SSL Version of YouTrack InCloud
YouTrack Standalone
Tutorials & How-to
Configuring YouTrack
- What Is a Workflow and Why You Should Care
- How to Use YouTrack as a Help Desk
- GitHub Integration Tutorial
- Translating YouTrack UI
- YouTrack Workflows. Purpose and Power
- How to create workflows and rules for YouTrack
Working with YouTrack
- How to Set up a Kanban Board in YouTrack
- Doing Scrum in YouTrack
- Time Management Basics
- Reporting Issues
- How to Use Agile Board Effectively in YouTrack
- How-to Handle Cross-project Agile Boards in YouTrack