Mailintegration how can I add more Commands for new Tickets
Answered
Hy,
I have configure the Mailintegration but I will more commands by the field command for new tickets.
I will that the new Tickets tagged with the tag support and I will save the emailadress from the supporter in the ticket.
Have onyone a idear how can I do this.
Thx
Torben
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Hi Torben,
Commands in Mailbox Integration work the same as in Command Dialog: you can set several commands divided by space (' '). In your case a command will look like:
add tag support Support Email ${from}
Regards,
Mariya