Mailintegration how can I add more Commands for new Tickets

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Hy,

I have configure the  Mailintegration but I will more commands by the field command for new tickets.

I will that the new Tickets tagged with the tag support and I will save the emailadress from the supporter in the ticket.

Have onyone a idear how can I do this.

Thx
Torben

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Hi Torben,

Commands in Mailbox Integration work the same as in Command Dialog: you can set several commands divided by space (' '). In your case a command will look like:

add tag support Support Email ${from}

Regards,

Mariya

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