Workflow Editor not installing correctly

Have downloaded and installed workflow editor but no shortcuts have installed and there is no Workflow Editor accessible form the start menu. The files have installed on the c-drive. If I launch from the bat.file the app launches but none of the menus have any content. OS = Windows 10.

4 comments
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Liubov Melnikova
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Could ou please check, which JDK are you using?

Also could you please try to check WFE log: youtrack4.0/idea.log.

0
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JDK: "1.8.0_121"

 

Not sure where to get to that log but the fatal error on launcing WFE is:


java.io.IOException: Failed to create directory: C:\Program Files (x86)\JetBrains\YouTrack Workflow Editor-3385\bin\lancs
java.lang.RuntimeException: java.io.IOException: Failed to create directory: C:\Program Files (x86)\JetBrains\YouTrack Workflow Editor-3385\bin\lancs
 at com.intellij.openapi.application.RunResult.run(RunResult.java:45)
 at com.intellij.openapi.application.WriteAction.execute(WriteAction.java:25)
 at com.intellij.openapi.vfs.VfsUtil.createDirectories(VfsUtil.java:640)
 at jetbrains.mps.ide.vfs.IdeaFile.createNewFile(IdeaFile.java:150)
 at jetbrains.mps.ide.vfs.IdeaFile.openOutputStream(IdeaFile.java:213)
 at jetbrains.mps.project.persistence.SolutionDescriptorPersistence.saveSolutionDescriptor(SolutionDescriptorPersistence.java:144)
 at jetbrains.mps.project.Solution.save(Solution.java:201)
 at jetbrains.mps.workbench.dialogs.project.newproject.ProjectFactory$2.run(ProjectFactory.java:94)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$CommandRunnable$1.run(WorkbenchModelAccess.java:784)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$4.run(WorkbenchModelAccess.java:157)
 at com.intellij.openapi.application.impl.ApplicationImpl.runWriteAction(ApplicationImpl.java:844)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteAction(WorkbenchModelAccess.java:164)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$CommandRunnable.run(WorkbenchModelAccess.java:780)
 at com.intellij.openapi.command.impl.CommandProcessorImpl.executeCommand(CommandProcessorImpl.java:115)
 at com.intellij.openapi.command.impl.CommandProcessorImpl.executeCommand(CommandProcessorImpl.java:91)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:614)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:609)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:604)
 at jetbrains.mps.workbench.dialogs.project.newproject.ProjectFactory.createProject(ProjectFactory.java:84)
 at jetbrains.youtrack.workflow.mps.YouTrackRecentProjectsManager$1.run(YouTrackRecentProjectsManager.java:87)
 at com.intellij.openapi.application.impl.LaterInvocator$FlushQueue.run(LaterInvocator.java:332)
 at java.awt.event.InvocationEvent.dispatch(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:652)
 at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:505)
 at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:404)
 at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:368)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: java.io.IOException: Failed to create directory: C:\Program Files (x86)\JetBrains\YouTrack Workflow Editor-3385\bin\lancs
 at com.intellij.openapi.vfs.impl.local.LocalFileSystemBase.createChildDirectory(LocalFileSystemBase.java:342)
 at com.intellij.openapi.vfs.newvfs.persistent.PersistentFS.createChildDirectory(PersistentFS.java:397)
 at com.intellij.openapi.vfs.newvfs.impl.VirtualFileSystemEntry.createChildDirectory(VirtualFileSystemEntry.java:266)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:673)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil.doCreateDirectoriesIfMissing(VfsUtil.java:670)
 at com.intellij.openapi.vfs.VfsUtil.createDirectoryIfMissing(VfsUtil.java:662)
 at com.intellij.openapi.vfs.VfsUtil$1.run(VfsUtil.java:643)
 at com.intellij.openapi.application.RunResult.run(RunResult.java:37)
 ... 32 more
 
java.lang.NullPointerException
 at jetbrains.youtrack.workflow.mps.YouTrackRecentProjectsManager$1$1.run(YouTrackRecentProjectsManager.java:93)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$CommandRunnable$1.run(WorkbenchModelAccess.java:784)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$4.run(WorkbenchModelAccess.java:157)
 at com.intellij.openapi.application.impl.ApplicationImpl.runWriteAction(ApplicationImpl.java:844)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteAction(WorkbenchModelAccess.java:164)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess$CommandRunnable.run(WorkbenchModelAccess.java:780)
 at com.intellij.openapi.command.impl.CommandProcessorImpl.executeCommand(CommandProcessorImpl.java:115)
 at com.intellij.openapi.command.impl.CommandProcessorImpl.executeCommand(CommandProcessorImpl.java:91)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:614)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:609)
 at jetbrains.mps.ide.smodel.WorkbenchModelAccess.runWriteActionInCommand(WorkbenchModelAccess.java:604)
 at jetbrains.youtrack.workflow.mps.YouTrackRecentProjectsManager$1.run(YouTrackRecentProjectsManager.java:89)
 at com.intellij.openapi.application.impl.LaterInvocator$FlushQueue.run(LaterInvocator.java:332)
 at java.awt.event.InvocationEvent.dispatch(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:652)
 at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:505)
 at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:404)
 at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:368)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.run(Unknown Source)
 
 
0
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It looks like you don't have permissions to create folders in C:\Program Files, could you please check it and try again?

Thanks.

0
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Perfect. Thanks. It'll be the laptop build. I can run the app as an admin and it works fine. Thanks for your help.

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