Authorization token has expired on 2017.2
A number of our users are receiving the Authentication Token has expired issue and cannot log in. What are the appropriate steps to fix their accounts?
Error upon log in:
Your authorization token has expired or is invalid. Re-enter your login credentials to refresh the token. If you are still unable to log in, please contact your administrator.
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Spetersen, could you please let me know the name of your InCloud instance?
"CRI" is I believe what you're looking for.
Any update? Most of our client users cannot access the system.
Hello! Thanks for filing an issue in our tracker, let's continue our investigation there. In general when you have an urgent issue, please write us to youtrack-incloud-support@jetbrains.com or submit a support request, we usually answer within a couple of hours.