REST API access - Java - Connection timed out

I'm currently trying to connect to our bought version of YouTrack using a Java Rest API.

I'm trying to access the following link:

https://xxxxx.myjetbrains.com/youtrack/rest/user/login

 

It worked perfectly, when I installed YouTrack locally on my webserver. But now I would like to use

an official jetbrains link but I always get an exception called: Connection refused. Timeout

 

I also enabled the REST API for all ORIGINS in YouTrack but it still doesn't work.

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Official comment

AM I right, that you are now using InCloud YouTrack? I can not reproduce the issue in my account. Is it possible, that I login to your instance with the technical account and check, if it's working for me? You can create a support ticket to provide the instance name.

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Yes, that is right.

Thanks for your anwser, I just sent a support ticket.

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