Unable to Carry out Mailbox Integration with share e-mail box

Hi Support @ Youtrack,

 

i'm trying to carry out mailbox integration with a shared E-mail box with  youtrack but i'm unable to carry it out successfully.

 

Please advise. 

 

Regards,

Zeff

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Official comment

Hello Zeff, I'm sorry for the delay.
It looks like the reason of this problem is a couple of our known issues: 
https://youtrack.jetbrains.com/issue/JT-33139
https://youtrack.jetbrains.com/issue/JT-23686
Please vote/comment on them to increase their priority in our system and to subscribe to their updates. At the moment we don't have any estimations when these will be fixed, unfortunately.

Let us know if you have any further questions. Thanks!

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