Change LDAP server when can't log in to Youtrack

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John Morrison
Created

We lost one of the domain controllers, specifically the one that is used by youtrack (6.5) as the ldap server.  consequently nobody can log in.  is there a way to change the LDAP server name in YouTrack when I can't log in to change it?

 

Thanks

John Morrison

Saatchi & Saatchi

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Liubov Melnikova
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Hello,

 

Unfortunately, you need to login to change the LDAP server. But you can do it with root credentials, do you still have them?

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John Morrison
Created

It was installed by somebody else a year ago and that person has left.

I tried root/root and I got the LDAP error msg.

 

John Morrison

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Liubov Melnikova
Created

Could you please try to restore root password as described here: https://www.jetbrains.com/help/youtrack/standalone/Changing-or-Restoring-Password-and-Permissions-for-Root.html ?

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John Morrison
Created

Thank you Luba.

 

Working again.

 

jbm

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