Text search not working

I cannot seem to get our instance of Youtrack to handle plain text searches. I tried the "Text Index" fix but that didnt work. Is there something you can do on the back end. 

Seems similar to post ID 205796329 (-Is-full-text-search-not-working-)

 

The known location of our instance is at: http://issues.rsilogistics.com:8080 let me know if you need something different and i will see if i can track it down

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Hello, could you please show us screenshots with examples of your search queries and results of those searches? In addition show us screenshots of issues that should have been found by these searches.

Also attach a screenshot of Settings > Text Index page.

Which YouTrack build are you using currently?

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Thank you for the very quick response. 

Screen shots are attached for 2 example searches that I have been attempting lately - "Admin" & "Demurrage". Along with examples of the issues that should come up in search results (but currently are not). Screen shot for Text Index page is also attached. 

We are using YouTrack 5.0.2 (build #7368 [27-Aug-2013 00:20] )






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Please click the 'Apply' button in the Text Index Settings and wait until the text index is rebuilt. After that check the issue again and let us know the results.

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I tried this and still not able to do text search (I tried the "Apply" trick last week to and left it over the holiday weekend to see if it would fix, and did not)

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Could you please send us the full logs folder to youtrack-feedback@jetbrains.com?

Thank you.

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can you please advise where i might locate the log folder

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It depends on the distribution you use (MSI, JAR, ZIP)

MSI distribution.

By default, YouTrack stores its logs in %programdata%\JetBrains\YouTrack\logs. Most commonly it's C:\ProgramData\JetBrains\YouTrack\logs. If defaults were changed (Advanced settings area in Configuration wizard) during installation process, then log files can be found in the directory you've set.

In case you forgot the path to logs directory, then please refer to logs-dir parameter in %programdata%\JetBrains\YouTrack\conf\internal\bundle.properties and check the path. 

ZIP distribution.

By default, log files are stored in /logs directory of the folder where ZIP archive was extracted. If defaults were changed (Advanced settings area in Configuration wizard) during installation process, then log files can be found in the directory you've set. 

In case you forgot the path to logs directory, then please refer to conf\internal\bundle.properties in the directory where the archive was extracted and check the path set for logs-dir parameter.

 For JAR distributions, log files can be found in %USERHOME%/.youtrack/logs.

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Hmm.. while waiting for my IT Director to pull logs this seems to have resolved itself. We can now do text searches again. This can be closed (if that is done for these tickets). 

 

Thanks

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