Notifications sendEmail function return value
Hello everyone,
due to changes of the authentication details of our mail server that we use to send notification emails from Youtrack the system was not able to send mails to our customers. (We use YouTrack as a help desk)
Unfortunately we only noticed this after multiple days after one of our customers didn't receive an answer in time. To send mails we use the @jetbrains/youtrack-workflow-notify-multiple-unregistered-users workflow with this function: https://www.jetbrains.com/help/youtrack/devportal/v1-notifications.html
Unfortunately there is no return value and also not email to our administration email when this function fails due to invalid credentials.
Is there a way to determine whether a notification email was actually send? Or atleast get a notification on the dashboard when it failed?
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Hi, unfortunately, there are no records about sent or unsent emails, but the mailbox rule administrator is supposed to receive a notification when the email failed to be delivered due to other circumstances (e.g., due to email address mismatch). I will share your feedback with the team so we can consider implementing a notification for administrators through the Notification Center when there is a problem connecting to the mail server used for notifications in the self-hosted YouTrack. Thank you for letting us know of this problem.