API Limitation Issues with YouTrack

Hello everyone,

I’m experiencing a couple of challenges with YouTrack’s API regarding ticket changes (retrieving info on each issue) in two different projects and hope to get some insights or workarounds from the community.

First Project Issue: This project contains a high volume of tickets, and when attempting to retrieve information via the API for each ticket, the process stops at the 2000th issue. This limit prevents us from accessing data beyond this point.

Second Project Issue: While the total number of tickets in this second project stays within the 2000 ticket limit, there are a few tickets that have a significant number of changes. I have noticed that data retrieval stops once the changes in any of these tickets reach 1000.

Has anyone else faced similar limitations? Are there any known limits on the number of tickets or ticket changes that can be processed through the API? If so, where can I find more information on these limits, and what are some strategies you've used to manage or circumvent these restrictions?

Any guidance or references to documentation would be greatly appreciated!

Thank you!

Kate