Creation Date and Time on Email Notification

Hi,

We receive notifications via email for YouTrack, but they only state the modified time and date that the change happened (which prompted the email).

Is it possible to have the email display the Creation date and time of the ticket, so we can see when the ticket was originally created within the email notification.

Thanks,
Ash

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Official comment

Hello Ashley,

Thank you for your request!
You may try to modify issue_short_header.ftl notification template with following :
${Utils.inUserTimeZone(issue.created)}
More about notification templates: https://confluence.jetbrains.com/display/YTD6/Managing+Notification+Templates

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