I'm reviewing YouTrack's abilities and have a couple of questions.
Let's say our company has deployed a software installation for a particular customer.
We want the customer to be able to login into YouTrack and create issues.
I don't want the customer to be able to set- or even see for example: assignee, fix version, next build etc.
I want to dumb down his options so that he can only set if the bug is critical, add descriptions, screenshots etc.
I still want a developer to have all these options, but not the customer?
Can YouTrack be customized in this way?
Can I brand the YouTrack installation with our logo etc.?
How can YouTrack help us report time worked on specific issues?
Multiple people may work on a single issue at different times and we need to store a record of that so that we can bill the customer for support time.