Auto Off Hold

Hi All,

Does anyone know how to make an issue change status from "On Hold" to (for example) "Open" automatically when certain criteria are met?

Would love to "coolbox" issues to be looked at again in say 3 months time.

Chris.

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Hi Chris,

Such behavior can be implemented by 'state machine' rule using customizable workflow:

statemachine state_machine for field State { 

  initial state Open {
    
  }
   
  state On Hold {
    in 3 months[issue.State == {On Hold}] do {
      Assignee.notify("State changed", "Issue " + getId() + " state was changed to 'Open' because it has been 3 monthes in state 'On hold'");
      
    } transit to Open
  }

}
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