Our InCloud instance is not accessible

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Paul Grinchenko
Created
We cannot reach http://vidible.myjetbrains.com/ - is this a known issue?

Please advise

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Paul Grinchenko
Created
It's back in action. I would appreciate a clarification on what what this availability event?
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Andrey Tigay
Created
Hello Pavlo,

Please accept our apologies for the inconvenience you might experienced during the outage.

It was a problem with the server. Now it's fixed.

Once again, accept our apologies for the inconvenience.

Don't hesitate to contact us if have any questions.
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Steve Baer
Created
Hi Andrey,
Our incloud instance is also down now (mcneel.myjetbrains.com)
Thanks,
  • Steve
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Andrey Tigay
Created
Hello Steve,

We are currently working on this problem. This is due to the fact of fixing our sudden issue on main server. Soon, it'll be solved.

Please accept our apologies for the inconvenience!

You are welcome to contact us if have any questions, we'll be happy to assist.
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Andrey Tigay
Created
Steve,

Could you please check your instance now? Now it's fixed.
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Steve Baer
Created
Yes, it appears to be working again. Thanks.
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Olga Kosyreva
Created
Hello Steve,

We apologize again for the inconvenience. You can check occurred problem details in our blog post http://blog.jetbrains.com/youtrack/2013/02/post-mortem-of-youtrack-incloud-availability-issue/
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Olga Kosyreva
Created
Hello Pavlo,

We apologize again for unexpected downtime. You can see problem details here http://blog.jetbrains.com/youtrack/2013/02/post-mortem-of-youtrack-incloud-availability-issue/
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