Right now I'm the only person handling tickets in my YouTrack inCloud account.
1. to have all new tickets assigned to me.
2. Even better, when in the future other people will start handling tickets, I'd like to have them assigned automatically to the first available person.
I know I could do that with workflows, but I've never managed to get how they work.
For the first case I think I don't need a workflow, but just some Administration settings I'm missing: am I right?