Eliminate quoted text in comments generated from emails Follow
When someone replyes to notification on item commented the email is parsed and added as new comment. But if sender uses localized email client (outlook in my case) quoted text is still there. Is there any config to change the regexp used to extract comment text from email?
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There were problems with parsing replies from Outlook. Seems that not issue reproduces. There are no config options for parsing replies on user's side.
Could you please provide us with your Outlook version and an example of the original message and its reply (which was added with quotes)? You can attach it here or send them to youtrack-feedback@jetbrains.com
We'll be waiting for .eml files of your outlook messages.
Thank you.
comment notification.msg (24KB)
Reply.msg (22KB)
Here is how to enable non-english reply/forward template http://amaksimov.wordpress.com/2012/08/09/outlook-2010-localization-format-date-time-language-of-reply-or-forward-message-headers/ (It is in russian. I failed to find it in english, but it has screenshot. )
Comment created from Reply.msg (22KB)
btw email youtrack-feedback@myjetbrains.com does not work
We've found the cause.
That's because, currently, we support only English and German localisations for parsing replies.
Support for other languages we'll be added gradually.
I've created a feature request http://youtrack.jetbrains.com/issue/JT-20190 to speed up this process, please leave your comments and votes.
Yes, I've mistakenly provided you with incorrect address. I've fixed it, please take a look.
Thank you.
v5.0 would support Russian localization, will it introduce Russian localization for for parsing replies aswell?
That's another feature. We parse replies by message attributes: "to", "from", "subject", and etc. Curently, YouTrack parses two cases- if your mailbox client has English localisation or German.
I'm sorry, but this feature won't be included in 5.0 release. It could be implemented later. We realy appreciate all comments and votes under each task, you are welcome. This could speed up implementation process.
Thank you.
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