mailbox postprocessing comment

Hello Michael,

Have maintainer and reporters (who is set as a Reporter of issues from mailbox intergration)got permissions to edit issue and add comment to an issue?

Thank you.

Yes, they both do.

Michael,

This was my mistake. I assume, your meant how to add a comment directly from postprocessing 'Apply command'. Unfortunately, it's not possible.
You was confused by 'on comment added' command line, but it means the following scenario:
you add a command that will be applied if the email becomes a comment to an issue.
Use case:
Issue was created from the email.
Then, you reply to the email and it becomes a comment to the issue. Once it becomes a comment, the command from 'on comment added' line will be applied to the issue.

Thank you.

I see... So adding comment essentially is not possible because whatever command is executing with mailbox post processing is executing on the issue or last comment. Adding a new comment would confuse things: where to apply the other commands, for example.

This is understandable dilemma. Although unfortunate. I'll have to come up with python script post processing for that again. At least it's possible. Thanks.