HTTP Status 500 - java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format

Hello,

when I stopped tomcat and next started it again (Yestarday) I saw error message:

"HTTP Status 500 - java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format"

I tried to restore database, but without any positive result (for ex. database at 28.11.2013,30.11.2013, etc). It's strange, because Youtrack has worked very well since 15.11.2013.

How can I restore database backup?

Thank you.

Regards, Maciej
7 comments
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Hi Mac,

Could you provide us with the full stacktrace? You may attach it here or send it to youtrack-feedback@jetbrains.com.

Thank you.
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I can see this error log:

HTTP Status 500 - java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format

type Exception report

message java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format

description The server encountered an internal error that prevented it from fulfilling this request.

exception

java.lang.RuntimeException: java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format
    jetbrains.youtrack.ssl.core.SSLContextFactory.createSSLContext(SSLContextFactory.java:39)
    jetbrains.charisma.main.ConfigurationUtil.configureMailSender(ConfigurationUtil.java:87)
    jetbrains.charisma.main.ConfigurationUtil.initConfiguration(ConfigurationUtil.java:44)
    jetbrains.charisma.main.YouTrackInit$11.invoke(YouTrackInit.java:166)
    jetbrains.teamsys.dnq.runtime.txn._Txn.run(_Txn.java:18)
    jetbrains.charisma.main.YouTrackInit.init(YouTrackInit.java:150)
    jetbrains.charisma.main.InitWebApplicationServiceLocatorListener.onAfterInit(InitWebApplicationServiceLocatorListener.java:9)
    jetbrains.springframework.configuration.runtime.ServiceLocator.fireLocalAfterInit(ServiceLocator.java:112)
    jetbrains.charisma.main.ServletImpl.init(ServletImpl.java:70)
    javax.servlet.GenericServlet.init(GenericServlet.java:160)
    org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:936)
    org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)
    org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:1780)
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    java.lang.Thread.run(Thread.java:722)

root cause

java.security.KeyStoreException: problem accessing trust storejava.io.IOException: Invalid keystore format
    sun.security.ssl.TrustManagerFactoryImpl.engineInit(TrustManagerFactoryImpl.java:75)
    javax.net.ssl.TrustManagerFactory.init(TrustManagerFactory.java:250)
    jetbrains.youtrack.ssl.core.SSLContextFactory.getTrustManagers(SSLContextFactory.java:45)
    jetbrains.youtrack.ssl.core.SSLContextFactory.createSSLContext(SSLContextFactory.java:36)
    jetbrains.charisma.main.ConfigurationUtil.configureMailSender(ConfigurationUtil.java:87)
    jetbrains.charisma.main.ConfigurationUtil.initConfiguration(ConfigurationUtil.java:44)
    jetbrains.charisma.main.YouTrackInit$11.invoke(YouTrackInit.java:166)
    jetbrains.teamsys.dnq.runtime.txn._Txn.run(_Txn.java:18)
    jetbrains.charisma.main.YouTrackInit.init(YouTrackInit.java:150)
    jetbrains.charisma.main.InitWebApplicationServiceLocatorListener.onAfterInit(InitWebApplicationServiceLocatorListener.java:9)
    jetbrains.springframework.configuration.runtime.ServiceLocator.fireLocalAfterInit(ServiceLocator.java:112)
    jetbrains.charisma.main.ServletImpl.init(ServletImpl.java:70)
    javax.servlet.GenericServlet.init(GenericServlet.java:160)
    org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:936)
    org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1004)
    org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    org.apache.tomcat.util.net.AprEndpoint$SocketWithOptionsProcessor.run(AprEndpoint.java:1780)
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    java.lang.Thread.run(Thread.java:722)
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Mac,

Thank you.

Is it possible for you to share with us full logs: youtrack.log and errors.log ?
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OK,

there are youtrack.log / youtrack.log.1 and errors.log. I have got one database backup, which is tested and it's OK (22.11.2013), but I would like to run with current database. All daily backups since 22.11 are wrong, although Youtrack has worked OK.

Regards, Maciej

log.tar.gz (1.7MB)
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Mac,

Thank you.
Please, take a look at the issue and its comment. May it be the case, you start YouTrack with mentioned parameters?

Thank you.
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I use Youtrack with default parameters in tomcat (.war file). SSL Keys aren't added in configuration panel.
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Mac,

That's not only about running YouTrack with mentioned parameters, but also about running Tomcat with these parameters. Please, check Tomcat was started without them.

Thank you.
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