Help Desk workflow issue
Since the upgrade to version 6, we're struggling with the workflows for sending messages to unregistered users. When a comment is added to a ticket, we get the following error:
Not sure if it is related, but the 'Visible to' field displays 'All users' twice. When the second one is selected, we're able to add a comment, but the notifications aren't going out. Is this a known issue? Any idea how to fix?
Workflow jetbrains-youtrack-notifyMultipleUnregisteredUsers reports error: No localized entry with id 'Send_notifications_to_all_unregistered_users.text_of_notification_with_{date}_{author}_{summary}_{comment_text}_{quoted_text}_{recipient_email}_{issue_id}'.
Not sure if it is related, but the 'Visible to' field displays 'All users' twice. When the second one is selected, we're able to add a comment, but the notifications aren't going out. Is this a known issue? Any idea how to fix?
Please sign in to leave a comment.
You can restore default workflows on the 'workflows' page. See http://confluence.jetbrains.com/display/YTD6/Default+Workflows for details.
Please don't forget to save your own workflows before restoring!
Please follow JT-28039.
Hi,
i have the same issue. Any one have a solution for this?
Thanks and kind regards,
Daniel
This error means that you've changed l10n() key. Remove l10() statement completely and replace it with an ordinary "string".