Email Integration - Custom fetching interval being ignored

I have Email Integration configured and working well apart from one thing, the fetching interval. I have a custom interval set (0 0/5 * * * ?) but the fetching still occurs every 10 minutes.

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Hello Sean,

do you use an InCloud YouTrack instance? If so, please note that in cloud you can't fetch mail more frequently than once every 10 minutes, that is a cloud limitation.

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Yes we're using InCloud. That explains it then, thank you.


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