How to reopen issue in youtrack.jetbrains.net
Hi,
Maybe it is a silly question, but how can I reopen issue (e.g. in Idea:Feedback or Idea:Development) when it was closed (e.g. as fixed)?
I see a Resolve menu, but no reopen option. I tried with command line, but without any result. It's useful when you report an issue, it is fixed by JetBrains and for you it still doesn't work in specified fix build.
Regards
Marcin
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Hi Marcin,
The problem is that external users in IntelliJ IDEA projects don't have permissions to reopen issues.
The best way to let a developer in charge know that you have reproduced the problem is to write a comment. The developer will then receive a notification about your comment.
Regards,
Jura
I see.
Thanks for your reply!
Marcin
This process doesn't work. Several times have I added a comment asking to reopen a critical issue due to a regression, but I never got a response. Please provide a way for users to reopen issues themselves. Otherwise, we are forced to create new issues, which helps noone.
Cheers,
Peter
Hello Peter,
Can you please provide a link to the issue you're talking about?
Regards,
Jura
Latest example is here: http://youtrack.jetbrains.net/issue/IDEA-25874
Another example, this time about closing rather than reopening an issue (notice that I requested to close this issue back in December): http://youtrack.jetbrains.net/issue/IDEA-23429
Cheers,
Peter
Also didn't work here: https://youtrack.jetbrains.com/issue/IDEA-189444
And still no answer in this topic since February 2010.
Also an useful information 3 years ago, but not reopen: https://youtrack.jetbrains.com/issue/IDEA-262744/Could-not-autowire.-No-beans-of-JavaMailSender-type-found.
(The problem still exists)
Hello,
I reopened the issue.
Also didn't work here: https://youtrack.jetbrains.com/issue/IDEA-357946
Same problem on my site with https://youtrack.jetbrains.com/issue/IDEA-357434. Pretty much okay not to receive an imediate answer, but looks like nobody gives a damn at all.
Could you please reopen this issue:
https://youtrack.jetbrains.com/issue/IDEA-357946
Tnx
Tova K Hi, our colleague Jerome asked for more info in that thread, and because there is no reply from your side so our system closed it.
After you reply to anything in that issue, our system will reopen that issue directly.
Please comment something in that thread to reopen it/
Please also share new crash dumps in %LOCALAPPDATA%\CrashDumps asked by Jerome in that thread.
My colleage asked more