Assigning tasks to a group

Is there a way to assign tasks to a group? This would be helpful for tickets that don't necessarily need a certain person to work on them, but more a queue of work for a group of people. Whoever needs a task can check out the group queue and take a ticket.

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You can create a custom field. Types "user[*]" and "group[1]" should match your requirements. Field of type "user[*]" allows setting of multiple users. Field of type "group[1]" is for setting single group.

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Do I need to keep the user[1] field? It seems like it complains if I don't.

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Yes, you can detach single user assignee from the project.

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When I do this some of the functionality is broken. For example when viewing a ticket i can't click "Assign -> To Me" at the top. Is there a way to make YouTrack aware of the different field?

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Commands "Assign -> Assign to me, Assign to ..." just invoke command window with commands "for me", "for ...". "For" is an alias for the standard field "Assignee". You can setup the same alias for you newly created multiuser field. It's ok to have same aliases for different fields.

NB! There is a workflow about setting an owner of the subsystem as an assignee. This workflow knows about field Assignee. If you detached default Assignee filed from your project you have to detach this workflow as well.

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