Notification time and timezone problem

Hi list,

i ran into a problem with email notifications and the time when they are

sent.

In YouTrack I configured the default timezone to be "Europe/Berlin +2h"

(although I expected this zone to be +1h). Then I changed the workflow

rule "Notify assignee about overdue issues" to notify "daily at 9:00:00".

Now it appears to me that notifications are sent about 11:00:00, which

is not intented.

My Server time is the same as on my local machine and timezone is

"Europe/Berlin" too.

Am I doing wrong and someone could point me in the right direction?

Any help is welcome.

Regards

Tilman

5 comments
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Am 31.08.11 09:29, schrieb Tilman Walter:

Hi list,

>

i ran into a problem with email notifications and the time when they are

sent.

In YouTrack I configured the default timezone to be "Europe/Berlin +2h"

(although I expected this zone to be +1h). Then I changed the workflow

rule "Notify assignee about overdue issues" to notify "daily at 9:00:00".

>

Now it appears to me that notifications are sent about 11:00:00, which

is not intented.

>

My Server time is the same as on my local machine and timezone is

"Europe/Berlin" too.

>

Am I doing wrong and someone could point me in the right direction?

>

Any help is welcome.

>

Regards

Tilman

Hi list,

unfortunately the problem still exists...

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Hello Tilman,

I'm just trying to reproduce your problem, and I can't.

Time scheduled rule runs on time.

YouTrack uses time on server it is running on to invoke rule and it does not pay attention for timezone in user's profile.

Does YouTrack run on your local machine or on standalone server?

Sergey.

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Am 02.09.11 11:19, schrieb Sergey Andreev:

Hello Tilman,

>

I'm just trying to reproduce your problem, and I can't.

Time scheduled rule runs on time.

YouTrack uses time on server it is running on to invoke rule and it does not pay attention for timezone in user's profile.

Does YouTrack run on your local machine or on standalone server?

>

Sergey.

>

---

Original message URL: http://devnet.jetbrains.net/message/5318316#5318316

Hello Sergey,

youtrack runs on a vserver (not my local machine).

My problem is that server time says it is equal to my local time (e.g.

12:51:....), but when I schedule notfications at 12:55 they will be sent

at 14:55. Of course I can schedule notifications 2 hours before i intent

them to be sent, but i would like to understand this. :-)

Regards,

Tilman

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What OS is on server?

How do you retrieve time from the server?

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Am 02.09.11 15:24, schrieb Sergey Andreev:

What OS is on server?

How do you retrieve time from the server?

>

---

Original message URL: http://devnet.jetbrains.net/message/5318337#5318337

Server OS is Ubuntu (Debian).

I retrieve server date via date command on ssh shell.

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