YouTrack not available via Browser Follow
Hi there,
I installed TeamCity at Port 12346, it runs and is accessible.
The install worked (Windows Server 2008 with IIS), Port is 81, service is correctly running. But when I call localhost:81 it doesn't work: "Connection failed".
But somehow I can't access Youtrack via the browser. I tried deactivating the firewall. But still no connection possible. The log files are not giving me any help. Any ideas? How can I diagnose whats happening?
Netstat gives me the ports
C:\Server\Programs\_YouTrack\bin>netstat -a -p tcp
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:81 TURBINE:0 LISTENING
TCP 0.0.0.0:88 TURBINE:0 LISTENING
TCP 0.0.0.0:135 TURBINE:0 LISTENING
TCP 0.0.0.0:389 TURBINE:0 LISTENING
TCP 0.0.0.0:445 TURBINE:0 LISTENING
TCP 0.0.0.0:464 TURBINE:0 LISTENING
TCP 0.0.0.0:593 TURBINE:0 LISTENING
TCP 0.0.0.0:636 TURBINE:0 LISTENING
TCP 0.0.0.0:1025 TURBINE:0 LISTENING
TCP 0.0.0.0:1026 TURBINE:0 LISTENING
TCP 0.0.0.0:1027 TURBINE:0 LISTENING
TCP 0.0.0.0:1029 TURBINE:0 LISTENING
TCP 0.0.0.0:1030 TURBINE:0 LISTENING
TCP 0.0.0.0:1031 TURBINE:0 LISTENING
TCP 0.0.0.0:3268 TURBINE:0 LISTENING
TCP 0.0.0.0:3269 TURBINE:0 LISTENING
TCP 0.0.0.0:3306 TURBINE:0 LISTENING
TCP 0.0.0.0:3389 TURBINE:0 LISTENING
TCP 0.0.0.0:6001 TURBINE:0 LISTENING
TCP 0.0.0.0:6002 TURBINE:0 LISTENING
TCP 0.0.0.0:6004 TURBINE:0 LISTENING
TCP 0.0.0.0:8002 TURBINE:0 LISTENING
TCP 0.0.0.0:8003 TURBINE:0 LISTENING
TCP 0.0.0.0:8009 TURBINE:0 LISTENING
TCP 0.0.0.0:12346 TURBINE:0 LISTENING
TCP 0.0.0.0:41531 TURBINE:0 LISTENING
TCP 0.0.0.0:41532 TURBINE:0 LISTENING
TCP 0.0.0.0:41540 TURBINE:0 LISTENING
TCP 0.0.0.0:48565 TURBINE:0 LISTENING
TCP 0.0.0.0:51777 TURBINE:0 LISTENING
TCP 0.0.0.0:59318 TURBINE:0 LISTENING
TCP 0.0.0.0:59322 TURBINE:0 LISTENING
TCP 0.0.0.0:59338 TURBINE:0 LISTENING
TCP 0.0.0.0:59350 TURBINE:0 LISTENING
TCP 0.0.0.0:59372 TURBINE:0 LISTENING
TCP 0.0.0.0:59383 TURBINE:0 LISTENING
TCP 0.0.0.0:59410 TURBINE:0 LISTENING
TCP 127.0.0.1:25 TURBINE:0 LISTENING
TCP 127.0.0.1:53 TURBINE:0 LISTENING
TCP 127.0.0.1:81 TURBINE:48584 ESTABLISHED
TCP 127.0.0.1:8005 TURBINE:0 LISTENING
TCP 127.0.0.1:8105 TURBINE:0 LISTENING
TCP 127.0.0.1:12346 TURBINE:48573 TIME_WAIT
TCP 127.0.0.1:48407 TURBINE:48408 ESTABLISHED
TCP 127.0.0.1:48408 TURBINE:48407 ESTABLISHED
TCP 127.0.0.1:48409 TURBINE:48410 ESTABLISHED
TCP 127.0.0.1:48410 TURBINE:48409 ESTABLISHED
TCP 127.0.0.1:48584 TURBINE:hosts2-ns ESTABLISHED
TCP 169.254.156.53:139 TURBINE:0 LISTENING
TCP 192.168.178.55:53 TURBINE:0 LISTENING
TCP 192.168.178.55:139 TURBINE:0 LISTENING
TCP 192.168.178.55:445 BigFlo:54220 ESTABLISHED
TCP 192.168.178.55:3389 BigFlo:54211 ESTABLISHED
TCP 192.168.178.55:12346 BigFlo:54440 TIME_WAIT
TCP 192.168.178.55:12346 BigFlo:54612 ESTABLISHED
When I stop the service and start it manualy via catalina.bat it shows the following:
C:\Server\Programs\_YouTrack\bin>catalina.bat run
Using CATALINA_BASE: "C:\Server\Programs\_YouTrack"
Using CATALINA_HOME: "C:\Server\Programs\_YouTrack"
Using CATALINA_TMPDIR: "C:\Server\Programs\_YouTrack\temp"
Using JRE_HOME: "../jre"
Using CLASSPATH: "C:\Server\Programs\_YouTrack\bin\bootstrap.jar"
16.03.2012 10:21:37 org.apache.catalina.core.AprLifecycleListener init
INFO: Loaded APR based Apache Tomcat Native library 1.1.20.
16.03.2012 10:21:37 org.apache.catalina.core.AprLifecycleListener init
INFO: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
16.03.2012 10:21:38 org.apache.coyote.http11.Http11AprProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-81
16.03.2012 10:21:38 org.apache.coyote.ajp.AjpAprProtocol init
INFO: Initializing Coyote AJP/1.3 on ajp-8009
16.03.2012 10:21:38 org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 912 ms
16.03.2012 10:21:38 org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
16.03.2012 10:21:38 org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.26
16.03.2012 10:21:38 org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory ROOT
16.03.2012 10:21:38 org.apache.coyote.http11.Http11AprProtocol start
INFO: Starting Coyote HTTP/1.1 on http-81
16.03.2012 10:21:38 org.apache.coyote.ajp.AjpAprProtocol start
INFO: Starting Coyote AJP/1.3 on ajp-8009
16.03.2012 10:21:38 org.apache.catalina.startup.Catalina start
INFO: Server startup in 442 ms
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Florian,
Let's start with the simpliest case. Pls, download youtrack.jar (http://download.jetbrains.com/charisma/youtrack-3.2.2.jar) and start it using command:
java -jar youtrack.jar 81
Thanks for your quick answer.
Calling the jar via java works. I get the setup page in the browser at http://localhost:81/setUp
What does this mean?
Can I test my existing intallation? Run it not as a service - via java!?
That means that YouTrack successfully started.
Florain,
Do I understand correct thathistory was next:
- first you had YouTrack running under IIS at port 81.
- then you installed TeamCity from exe file at port 12346.
- after that YouTrack stoped responding.
Hi Sergey,
thanks for answering. It is frustrating, also the fresh installation of Windows Server did not help.
- it runs via the JAR you provided.
- I did also try it with a fresh installation of Windows Server 2008 R2, YouTrack has the same issue
- Does not matter if TeamCity is installed or not, tried both ways, TeamCity always works, YouTrack does not
I got some strange things to report, maybe that helps getting into the issue:
- localhost:81, delivers 'connection failed' in browser
- localhost:81/something, no matter for what something stands, it always leads to YouTrack's 'This page was not found!...' page
- localhost:81/login, works, the login screen appears, but as I got no users I can't login
- localhost:81/setUp or localhost:81/dashboard, redirects me to https://turbine/login (turbine is my internal domain name)
I'm lost, seems to me as the configuration is somehow wrong and I do not get the setup page, which should appear on a fresh installation, right?
Here's an excerp of youtrack.log:
20 Mar 2012 06:27:29,053 INFO [MainServlet ] [http request: /login ] Start processing request /login
20 Mar 2012 06:27:29,053 INFO [MainServlet ] [http request: /login ] Finish processing request /login in 0ms
20 Mar 2012 06:27:32,267 INFO [MainServlet ] [http request: /setUp ] Start processing request /setUp
20 Mar 2012 06:27:32,267 INFO [MainServlet ] [http request: /setUp ] Finish processing request /setUp in 0ms
20 Mar 2012 06:27:36,058 INFO [MainServlet ] [http request: /login ] Start processing request /login
20 Mar 2012 06:27:36,058 INFO [MainServlet ] [http request: /login ] Finish processing request /login in 0ms
20 Mar 2012 06:27:39,115 INFO [MainServlet ] [http request: /a ] Start processing request /a
20 Mar 2012 06:27:39,115 ERROR [ResponseFactory ] [http request: /a ] No response action for uri: /a
20 Mar 2012 06:27:39,115 ERROR [MainServlet ] [http request: /a ] No response action for uri: /a
20 Mar 2012 06:27:39,115 INFO [MainServlet ] [http request: /a ] Finish processing request /a in 0ms
20 Mar 2012 06:27:39,115 INFO [MainServlet ] [http request: /NotFound ] Start processing request /NotFound
20 Mar 2012 06:27:39,131 INFO [MainServlet ] [http request: /NotFound ] Finish processing request /NotFound in 16ms
20 Mar 2012 06:27:47,181 INFO [MainServlet ] [http request: /_events?window_id=18 [_heart_beat] ] Start processing request /_events?window_id=18 [_heart_beat]
20 Mar 2012 06:27:47,181 INFO [MainServlet ] [http request: /_events?window_id=18 [_heart_beat] ] Finish processing request /_events?window_id=18 [_heart_beat] in 0ms
20 Mar 2012 06:28:19,224 INFO [MainServlet ] [http request: /_events?window_id=24 [_heart_beat] ] Start processing request /_events?window_id=24 [_heart_beat]
20 Mar 2012 06:28:19,224 INFO [MainServlet ] [http request: /_events?window_id=24 [_heart_beat] ] Finish processing request /_events?window_id=24 [_heart_beat] in 0ms
20 Mar 2012 06:28:27,195 INFO [MainServlet ] [http request: /_events?window_id=18 [_heart_beat] ] Start processing request /_events?window_id=18 [_heart_beat]
20 Mar 2012 06:28:27,195 INFO [MainServlet ] [http request: /_events?window_id=18 [_heart_beat] ] Finish processing request /_events?window_id=18 [_heart_beat] in 0ms
Any ideas?
Well,
there are 2 points:
- fresh installation uses existing DataBase in {user.home}/teamsysdata folder by default (unless you provided another path )
- it looks like conflict with redirection to baseURL that is set in your DataBase, to slove it you should:
1) goto localhost:81/login
login using root/root
2) goto localhost:81/setUp
and set baseURL
That pointed me to the right direction.
For the record, even after uninstall and installing YouTrack again, the database is not removed and it did still use the same in c:\teamsysdata (which makes sense in a way, but I had guessed that after a reinstall the db is fresh). That did fail the redirection, which was once set, but not correctly.
So for solving this deleting or moving the teamsysdata folder helps, YouTrack then generates a fresh database.
Big thanks Sergey!